The rules of using Visiby — plain language, full legal force.
Effective: 24 October 2026 · v3 · FNA Technology LLP
Updated 24 October 2026: self-serve plans cancel anytime in the dashboard with no notice period (sections 3 and 5).
Short version: You bring your brand and prompts. We bring the engines and reporting. You own your data; we own what we built. Cancel a self-serve plan anytime in your dashboard, with no notice period. Liability caps at fees paid in the prior 12 months.
By creating a Visiby account or using the service, you agree to these Terms and the Privacy Notice. If signing for an organisation, you confirm authority to bind it.
Section 1
Acceptable use
Use Visiby to monitor how AI engines describe your brand and surface recommendations. Do not:
✕Scrape, reverse-engineer, or attempt to break into the service.
✕Resell or sublicence Visiby without a written reseller agreement.
✕Use the service for spam, harassment, defamation, or anything unlawful.
✕Exceed published rate limits without prior approval.
Violations may result in suspension. Repeat or severe breaches end the contract immediately.
Section 2
Your data & IP
Everything you configure or generate inside Visiby — keywords, prompts, exports — is your data. You grant us a limited licence to host and process it solely to provide the service. That licence ends when you delete your data or close your account.
We will never train AI models (ours or anyone else's) on your data, or read your prompts unless you open a support ticket requiring it.
Visiby — the code, dashboards, methodology, brand, and V mark — remains the property of FNA Technology LLP You receive a limited, revocable licence to use the service while your subscription is active.
Section 3
Billing
Pricing
Listed in USD or INR depending on your country, billed monthly unless agreed otherwise. Taxes added at checkout.
Renewal
Renews monthly. Cancel anytime in your dashboard; the plan stops at the end of the paid month and does not renew. No notice period.
Refunds
Full refund within 30 days of purchase. After that, at our discretion for documented failures.
Late payment
1.5% per month interest. Access suspended after 14 days' delinquency with notice.
Price changes
30 days' notice before a price change takes effect.
Section 4
Liability
Liability cap: Each party's aggregate liability is limited to fees paid in the prior 12 months. No indirect, consequential, or punitive damages — regardless of theory.
Exceptions: payment obligations, IP or confidentiality breaches, and liability that cannot be limited by law (gross negligence, wilful misconduct).
Section 5
Termination
Self-serve plans
Cancel anytime in your dashboard. The plan stops at the end of the paid month. No notice period is needed.
For convenience
Visiby can end a self-serve plan with 30 days' written notice, and we'll refund unused prepaid time. For Agency, Growth Engine and other written agreements, either party can terminate with 30 days' written notice unless your agreement says otherwise. We'll refund unused prepaid time.
For cause
Immediate termination on material breach uncured after 30 days, or on any acceptable-use violation.
After termination
Export your data within 30 days. After that it's deleted, except what we're legally required to retain.